11-20-2018 05:37 AM
Hello,
Customer is exhibiting the behavior that when they add new ISE PSN node if everything is correct it gets synced up with PAN in 10/15 minutes.
But if something is wrong the node stays blocked for 3 hours. And there is no option to exit out of whole sync process.
Customer currently has ISE 2.2 release.
In this respect - has been any process streamlining done maybe in newer releases that in the case of errors in the sync process that PSN node gets unblocked faster?
Many Thanks,
Ivana
Solved! Go to Solution.
11-20-2018 07:09 AM
Good to hear they are working with the TAC. Please reach out to our PM team to submit an enhancement request for the customer.
Regards,
-Tim
11-20-2018 06:18 AM
I'm not aware of any. Has the customer worked with the TAC to troubleshoot why the node was unable to join the deployment?
Regards,
-Tim
11-20-2018 06:36 AM
11-20-2018 07:09 AM
Good to hear they are working with the TAC. Please reach out to our PM team to submit an enhancement request for the customer.
Regards,
-Tim
11-20-2018 08:02 AM
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