ISE 2.2 Web GUI password problem

[bsgdsube1]

Hi,

I've installed ISE 2.2 on sns-3415. But after the setup process, I couldn't login Web GUI with the username and password which I specify in setup process. Unlike Web gui, I can login CLI with the username and password. I know the application password reset commands via CLI, and I've reset password successfully but that didn't work either.  i can still login CLI but cant login Web gui.

[Aphea]

Hello bsgdsube1,

Could you go to CLI and issue this command 

ise01#show application status ise

Please share me your output.

Thank, 

[bsgdsube1]

Most probably there were something like a timeline for the lock out process. Because when I've tried to log in today, I could log in fine with the new password. So thank you apheasomsovan for your help, I solved my problem.

[Aphea]

Bravo, Best luck.

[Faisal2011]

hi, please can you share us how to fix it

[kvenkata1 · Accepted solution]

Please follow the steps in this document.

https://www.cisco.com/c/en/us/support/docs/security/identity-services-engine/200568-ISE-Password-Recovery-Mechanisms.html#anc8

- Krish