ISE 2.4 Application Server in running to not running to initilizing state

[rajulpar]

Hi Guys, 

During the rebuild of ISE 2.4 application server, We encounter the issue where ISE application sever went to not running than initializing state and back to running state. 

What could be potential cause of this issue ?

I assume it could be time out issue. your view or feedback much appreciated.

###################################### ISE 2.4 ###################################

ise24-fd1 ADE-SERVICE[1158]: [16653]:[info] application:operation cars_install.c[2501] [admin]: Operation of application complete - out = ISE PROCESS NAM
ESTATE            PROCESS ID  #012--------------------------------------------------------------------#012Database Listener                      running          5
649        #012Database Server                        running          113 PROCESSES#012Application Server                     initializing                 #012Profiler Database        
             running          7997        #012ISE Indexing Engine                    not running                  #012AD Connector                           not running                 
#012M&T Session Database                   running          7634        #012M&T Log Collector                      running          15808       #012M&T Log Processor                    
 running          15703       #012Certificate Authority Service          not running                  #012EST Service                            not running                  #012SXP Engi
ne Service                     disabled                     #012Docker Daemon                          running          9940        #012TC-NAC Service                         disabled  
     #012#012#012#012Wifi Setup Helper Container            disabled                     #012pxGrid Infrastructure Service          initializing                 #012pxGrid Publisher Subs
criber Service    initializing                 #012pxGrid Connection Manager              initializing                 #012pxGrid Controller                      initializing           
     #012PassiveID WMI Service                  disabled                     #012PassiveID Syslog Service               disabled                     #012PassiveID API Service           
      disabled                     #012PassiveID Agent Service                disabled                     #012PassiveID Endpoint Service             disabled                     #012Pas
siveID SPAN Service                 disabled                     #012DHCP Server (dhcpd)                    disabled                     #012DNS Server (named)                     disabl
ed                     #012ISE RabbitMQ Container                 running          11463   

[RichardAtkin · Accepted solution]

That 'information' is unreadable - can you re-post it some other way?

The question you're asking isn't very clear.  Are you saying you upgraded to v2.4 and you noticed that the service stopped and started during this process and you want to know if this is normal?  Yes, it is normal.

[erkanercan]

Dear Richard;

I have the same problem with ISE 2.4. I installed the ISE VM, made the necessary IP configs and started, but the output is as follows;

ISE2-4/admin# sh application status ise

ISE PROCESS NAME STATE PROCESS ID
--------------------------------------------------------------------
Database Listener running 2889
Database Server running 51 PROCESSES
Application Server initializing
Profiler Database running 6240
ISE Indexing Engine running 19889
AD Connector running 21436
M&T Session Database running 6050
M&T Log Collector running 15702
M&T Log Processor running 15361
Certificate Authority Service running 21199
EST Service running 21833
SXP Engine Service disabled
Docker Daemon running 6982
TC-NAC Service disabled

Wifi Setup Helper Container disabled
pxGrid Infrastructure Service disabled
pxGrid Publisher Subscriber Service disabled
pxGrid Connection Manager disabled
pxGrid Controller disabled
PassiveID WMI Service disabled
PassiveID Syslog Service disabled
PassiveID API Service disabled
PassiveID Agent Service disabled
PassiveID Endpoint Service disabled
PassiveID SPAN Service disabled
DHCP Server (dhcpd) disabled
DNS Server (named) disabled
ISE RabbitMQ Container running 9731

Application server state stays in initializing and never changes. 

Therefore i can not get the GUI.

Any idea?