ISE 2.4 Dashlets arenot showing data

[sujanyakj]

We have ISE relaese 2.4.0.357-6.5 OVA , network devices are integrated with the box and we are able to authenticate as well. We also can see the live logs in the operation tab.

But in the dashboard, dashlets are showing no data available.

Please suggest here

[ahollifield]

Are you running the latest patch for ISE 2.4?  https://www.cisco.com/c/en/us/products/collateral/security/identity-services-engine/bulletin-c25-743964.html

Also ensure your NADs are sending RADIUS Accounting to ISE.

[thomas]

RADIUS Accounting is most likely your problem as @ahollifield said.

See our recommended configuration for switches @ ISE Secure Wired Access Prescriptive Deployment Guide and verify you have the configuration lines

aaa accounting update newinfo periodic 2880
aaa accounting dot1x default start-stop group <AAA_GROUP_NAME>

For AireOS wireless, see ISE Guest Access Prescriptive Deployment Guide > Configure ISE as RADIUS Authentication Server on WLC and this is the screen:

 

For IOS-XE, this is the screen:

[hslai]

The context visibility might have problem since the live logs working.