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ISE 2.4 issue with anyconnect

Tmsna
Level 1
Level 1

Hi Guys,

 

I have an issue when an user is authenticating with Anyconnect. I can see that the authentication works fine on ISE and on the switch, but the user stays in "acquiring IP" status and then Wired connection limited.

Later if I try to login again, I can get an IP very quickly.

 

I'm using Peap with Eap-mschapv2 to authenticate.

 

I can see other users with the same issue, but no solution yet.

1 Reply 1

RichardAtkin
Level 3
Level 3

What does the switch say if you run 'show auth sess int gi a/b/c det' at various points during the pre/during/post authentication?

 

If you get to a successful post-auth state quickly, then it's unlikely to be an ISE issue and you want to be looking at the Switch and the Client.

 

What switch hw and sw are you running? Can you share the Show Run output?

 

What is the Client device? OS? What version of AnyConnect?

 

Is this a new issue following an upgrade of something, or a first-time install?  If the former, what did you upgrade?