08-22-2018 07:18 AM
Hello,
I am trying to create a flow to support a requirement of my customer and can't seem to get what I'm looking for. The requirements look something like this:
1) Employee connects to an SSID and logs into a guest (CWA) portal using RADIUS credentials
2) The employee is offered the option to register their device to avoid the login in step 1 of future connections
3) While on the regular business network, the employee can log into a portal (e.g. MyDevice) to manage their registered devices
The main problem I'm having is that I can't seem to figure out how to tie the registrations in step 2 into the portal in step 3. Even if I create a MyDevice portal with the same Endpoint Group and same Authentication Method, devices registered in step 2 don't appear in the portal.
I am not using BYOD because the customer does not want any kind of provisioning to be required for the devices, and we want to be able to secure the registration process behind a portal login.
Is there a standard/supported way to do what I'm trying to do? Am I missing something obvious? Is our use of RADIUS as the authentication protocol (vs. AD/LDAP) part of the problem?
Thanks in advance...
Solved! Go to Solution.
08-22-2018 07:23 AM
08-22-2018 07:23 AM
Try the steps in the following thread:
08-22-2018 07:30 AM
08-22-2018 07:37 AM
If this flow is used, then devices will show up in the MyDevicesPortal.
08-22-2018 07:30 AM
In my opinion the customer is trying to make this more complicated then it needs to be. Why would an employee need to manage their devices when you are talking about Guest access?
When you setup a port with a login you have two types of guests
You dictate in the guest type how many devices they guest can have and what happens if they go over that number. You also setup purge jobs to control how often each guest type sees the portal.
I never give the employees or guest options to register anything. They are automatically registered to the endpoint group dictated by the guest type and they are allowed to have as many devices as I have configured in the guest type.
08-22-2018 07:45 AM
I don't necessarily disagree with you -- the problem is that what you've laid out doesn't meet the customer requirements. They very explicitly want employees to be able to manage their devices after registration from portal.
I need to at least try to make their requirements work before I try to push them to something else.
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