ISE 2.6 redirect URL issue

[networker4424]

Hello There,

Previously we had 2.4 version of the ISE and the redirect URL we used to receive for guests on our switch was below:

Redirect URL : https://my-company.loc:8443/portal/gateway?client_mac=ClientMacValue&portal=27041710-2e58-11e9-98fb-0050568775a3&action=cwa

But with the new ise version 2.6 we are getting a strange redirect URL

Redirect URL : https://ip:port/portal/gateway?client_mac=ClientMacValue&portal=27041710-2e58-11e9-98fb-0050568775a3&action=cwa

The IP and Port part of the address should be mapped to domain and 8443 right? Why is the ISE this sending kind of URL and how do I correct this.

Thanks.

[Jason Kunst · Accepted solution]

Did you try with a new portal instead of the one you’re using before?

Maybe your certs are not mapped correctly? If you’re using Public portal cert is it mapped to that portal?

If still doesn’t work please reach out to tac