06-05-2019 08:37 AM
Attempting to integrate Tenable with ISE to do full scans on hosts that have not been on the network for X amount of days. Tenable/SC certificates are in ISE trust stores and vice versa. Connectivity between the two are good to go. I see my security admin account successfully authenticate from my PSN that TC-NAC service is enabled on in SC. However, when I attempt to configure the adapter I see the following error:
Error:
Error occurred while retrieving config data from adaptor or call timed out.
Also, I have attempted to tail va-runtime and va-service debugging logs and that did not shed much light on the situation. ISE version 2.4p5. Any help is appreciated.
Solved! Go to Solution.
06-06-2019 11:23 AM
06-06-2019 11:23 AM
05-06-2020 08:19 AM
hi were you able to find the root cause of this issue? Im facing the same issue with Qualys integration with ise 2.2 patch 16 . im getting the same error: Error occurred while retrieving config data from adaptor or call timed out.
any information will be helpful thanks in advance
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