ISE Application backup error

[Kashish_Patel]

Getting this error while taking Cisco ISE backup.

Has anyone seen this?What is the solution? Tried with tftp/sftp repositories.

Thanks.

[Kashish_Patel]

Error:

An error has occurred: CARS_APP_BACKUP_FAILED : -404 : Application backup error

[Jatin Katyal]

Looks like you're trying to take FULL backup.

What kind of deployment you've? I think you have primary PAP and Primary Mnt on the same node.

Please do "show disk" for checking up the space and "show backup history"

Can you download from the GUI the following three log files and send them to me:

Ise-psc.log

Catalina.out

ADE.log

Let me know if you have any query.

Jatin Katyal

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[minkumar]

Hi Kashish,

  Could you please tell me, if you are taking schedule backup or on demand backup

if its operational backup like
1) On demand backup
2) Scheduled back up
Try to take both of these backup 
and let me know what error message do you see, 

Also what is the version of ISE that you are uisng?

Regards
Minakshi (Do rate the helpful posts )

[harvisin]

Hello Kashish,

I went through your query and found that the below link would be helpful:-

http://www.cisco.com/en/US/docs/security/ise/1.1.1/user_guide/ise_backup.html