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ISE auth Error %DOT1X-5-FAIL: R0/0: sessmgrd: Authentication failed fo

Dears 

please help me .. 

have you face following error cisco ISE environment , my few windows pcs  are which are upgraded recently not able to connect to the network because of Dot1x auth issue . 

the error is as below 

5713532: Apr 28 06:46:55.964: %DOT1X-5-FAIL: R0/0: sessmgrd:

Thank you 

 

6 Replies 6

balaji.bandi
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what ISE Version, what end devices ?

check this thread and review the policy - check the certs

https://community.cisco.com/t5/network-access-control/15039-rejected-per-authorization-profile/td-p/4034879

 

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ISE version is 3.1.0.135

end device windows 11 pro 22H2 OS Build 22621.3447

 

 

Can I see how you config the policy set'

Specially the authz policy condition

MHM

thank you , attached screen shots

The log messages in your screenshots indicate that the users are not present in the Active Directory.  Are you sure that the users are using the correct username?

If you are sure the login details being used are correct, the few times I have seen this issue it has always been due to either outdated network driver or faulty / corrupt network driver on the PC.  Be sure that the latest vendor update has been applied for the network driver.

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Guys Thank you , the issue resolved .

in endpoint  NIC setting the following option went disabled  - eap mschapv2 properties automatically use my windows logon name and password