ISE Default Client Provision Portal Data is not showing

[ravina-gurav]

On our ISE, we cannot see the default setting for our client provisioning portal. As a result our redirection-based posture is not working as our provisioning portal lost the data of portal customization.

How can we retrieve the default client provisioning portal setting

[AlexBrycs · Accepted solution]

To retrieve the default settings for your client provisioning portal in Cisco ISE, check if you have a recent backup to restore from. If not, go to Administration > System > Portal Settings to reapply default settings. Also, review logs for any redirection or customization issues, and check posture rules under Policy > Authorization. If the issue continues, Cisco support can assist in restoring the settings.

[ravina-gurav]

Thanks