Cisco ISE posture for Wi-Fi is stuck on Action Needed

[henokk60]

Hi All,

The Cisco ISE posture flow works as follows: when a user connects, they are redirected to a portal. If it is a new user, the posture agent is installed; otherwise, the agent scans the system and either allows or denies access based on compliance. However, today I noticed that Cisco ISE posture for Wi-Fi is stuck on 'Action Needed' and is not allowing access, even though the Cisco Secure Client (AnyConnect) is running and the browser shows 'Access Allowed'. What could be the possible reasons for this?

Regards,

[marce1000]

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  M.

[henokk60 · Accepted solution]

@marce1000 edit the issue. the previous one working after restarting the Admin Node service