ISE installation problem

[Kashish_Patel]

Hi Security Experts,

We got two new ISE 3315 boxes for our datacenter today.

When I went on to do installation for them, I am facing weird problem. I see weird characters/misspelled words. I have tried rebooting the box with no help and the issue persisted after reboot as well. I also tried to boot them from DVD and even the BIOS boot options are all weird. Problem I am facing is that I type some character and it appears as a totally different character on terminal Has anybody seen similar issue? If so, what is the workaround? I have configured Cisco recommended console settings for ISE.

**********************************************

Please!type 'seuup'(to configure thm appmiance

**********************************************

localhost login:

[Tarik Admani]

Kashish,

Even though the link is up and you verified that the port configuration is correct is the mac address learned on the right vlan? It is really odd how there isnt any packets being transmitted from the nic itself. Can you try changing the cable to see if that changes your luck, or could you try to unplug the ise that works and plug that cable into this ise and see it if can ping?

Thanks,

Tarik Admani
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[Kashish_Patel]

Hey Tarik,

I just happened to check that the mac address learnt by the switch is that of interface gi2 and not of gig0

*  305  5cf3.fc25.cf4e   dynamic  Yes       1200   Gi2/47

isehyd1/admin# sh int gigabitEthernet 2

GigabitEthernet 2

          Link encap:Ethernet  HWaddr 5C:F3:FC:25:CF:4E

And I do see some RX bytes and TX bytes.

Thanks,

Kashish

[Tarik Admani]

Kashish,

Did you connect the correct port? Here is the rear panel documentation...if this is connected to the correct port, please reimage the device and everything will come back up correctly. I am trying to find the bug ID that shows the nic issues.

Rear panel (port 7) - http://www.cisco.com/en/US/docs/security/ise/1.1.1/installation_guide/ise_ovr.html#wp1094634

Thanks,

Tarik Admani
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[Tarik Admani · Accepted solution]

Kashish,

Here is the bug that I was talking about - http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtz03349&from=summary

Tarik Admani
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[Kashish_Patel]

Thanks Tarik.

I seem to have resolved the issue. I have connected the cable to a different port now ( though assigned IP to gig0).

Thanks for your help on this.

[Kashish_Patel]

I have connected the cable to eth2 as per the diagram. But I have given IP to gig0

interface GigabitEthernet 0

  ip address 10.240.161.55 255.255.255.240

  ipv6 address autoconfig

It is strange, but it works.

[Tarik Admani]

Kashish,

Since you are configuring this from scratch, please reimage the device. The reason is that if you decide to use the other ports for profiling or for a span port then it would be nice to have the flexibility without having to reimage later down the road.

Thanks,

Tarik Admani
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