ISE: IP Access restriction

[naoki_Japan]

The IP address of administrator PC is 10.49.216.112/24, and I added the IP address into "IP list for Access restriction"(10.49.216.112 MASK 32).

However, the message "Oops. Something went wrong. access is denied, please contact your administrator" is displayed", even after I added 10.0.0.0 MASK 8 into the list.

[balaji.bandi]

is this for your ISE GUI access ? 

[naoki_Japan]

yes
Also, the version is 3.0

[balaji.bandi]

Can you post the screen shot to look below for reference :

[claudioparker]

Finally you resolved? i have same issue version 3

[Greg Gibbs]

This is likely due to this bug which is listed as fixed in 3.0 Patch 3 - https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvw36486

If you have the latest patch installed for 3.0 and still have this issue, you will likely need to open a TAC case to investigate further.