ISE POSTURING Product not found

[faruqfarkhan]

Dear All,
We have new installed the Sangfor EDR client endpoint version 6.0.2EN

Our ise version 3.1.0 patch 9. in "am condition" we did not find a suitable version of sangfor so posture cannot be done

For information, we have also used the updated posture module and updated compliance module.
is there a link to report to "cisco posture team" or does it have to be open tac?


THANKS,

[Rob Ingram]

@faruqfarkhan does ISE have the latest posture updates downloaded?

[faruqfarkhan]

@Rob Ingram Yess ISE have the latest posture updates

[Greg Gibbs · Accepted solution]

This is the most recent supported version as documented in the latest Compliance Module Support Charts. As stated in that document:
"To request support for unsupported products or versions, raise an enhancement request."

Feature Requests and Feedback

[faruqfarkhan]

Dear @Greg Gibbs & @Rob Ingram,

I'm posting this update so if someone faces an issue like this, they know what to do.
>I couldn't find the link to raise an enhancement request, so I opened a TAC case.
>TAC checked and found that my application is not compatible with any antimalware condition.
>TAC raised an enhancement request: "https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwk83606"
>I guess I will wait until they add my product to the posturing list.

Thank you both for your help.