cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
3034
Views
0
Helpful
1
Replies

ISE support bundle content

wileong
Cisco Employee
Cisco Employee

Hi team,

My customer would like to find out the content in a support bundle. What type of log are we collecting and any sensitive information within the support bundle such user information and AD information.

Do we have a privacy document about this?

Thanks

Wing Churn

1 Accepted Solution

Accepted Solutions

Timothy Abbott
Cisco Employee
Cisco Employee

Hi Wing Churn,

We don't have a specific document that outlines what the support bundle collects because it could very based on the issue you are trying to troubleshoot.  If the customer is curious, they could always generate a support bundle and have a look at the logs that are collected.

Regards,

-Tim

View solution in original post

1 Reply 1

Timothy Abbott
Cisco Employee
Cisco Employee

Hi Wing Churn,

We don't have a specific document that outlines what the support bundle collects because it could very based on the issue you are trying to troubleshoot.  If the customer is curious, they could always generate a support bundle and have a look at the logs that are collected.

Regards,

-Tim