ISE Test User Authentication not returning groups
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01-29-2024 09:27 AM
We are running ISE version 3.1.0.518 Patch 7 and when we attempt to Test a User and see their groups from AD we see the SID but the name is not resolved or returned.
Please see the screenshot..
Thanks,
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Identity Services Engine (ISE)
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01-29-2024 09:40 AM
If you try to run the active directory health checks from the "Active Directory Diagnostic Tool" page do you see any errors?
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01-29-2024 09:52 AM
[cid:image001.png@01DA52A9.953F8690]
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01-30-2024 01:16 AM
In addition to what @Rodrigo Diaz suggested, could you please share the results output for review please.
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01-30-2024 06:35 AM
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01-29-2024 10:55 AM
hello @joeharb , check that the groups are correctly added within the Active Directly configuration you have, in any case you can go and try to update the SID values for the groups retrieved for the AD , review the following image
let me know if that helped.
