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We are in the process of upgrading our VOIP infrastructure from 12.5 to 15.X and have deployed new VM's for the CUCM's with the 15.X ova specs. Our goal is do a DRS restore of 12.5 of the PUB and then do a direct upgrade to 15.X on the new VMs. We ...
I am working on starting to create some rules for Auto Containment with our CatCenter and WLC. I created a rule that is based on SSID and I now see that the AP's are classified as the new type. I set both the new rule and the profile to Auto-Contai...
We have made some changes to our scripts to allow for SME's to get the call directly via Finesse. It is required that if no agent is available it should not queue the call but redirect to another group (redirect step to that groups CSQ). Should I d...
I am trying to get an inventory device types from CUCM, but not having a lot of luck with the sql queries. I have looked at RTMT but it doesn't appear to be a way to export.
I have found multiple sites that have examples but all give a syntax error....
We utilize ISE for authentication to our ACI environment and have enabled accounting as well for audit logging. When I run the TACACS Command Accounting I see the changes but there is no command arguments as I see on other devices such as switches/r...
Thanks so much for the link and posts it has been helpful. We upgraded over the weekend and I wanted to change the interfaces description and noticed this change. This may be a dumb question but is it possible to migrate one interface at a time? T...
