05-23-2024 02:50 PM
hello
we have an ISE v2.7 running on a virtual environment
when running the health check pre upgrade we get an error message on the platform
attached file shows the error/warning
Q has anyone seen this before ?
I checked the ade logs but did not find any information
05-23-2024 03:29 PM - edited 05-23-2024 03:30 PM
What nodes do you have in your deployment? That error almost sounds like you have hybrid deployment of VMs and physical appliances. The physical appliances SNS 3415 and 3495 do not support ISE version past 2.3.
05-23-2024 11:23 PM
we have an ISE v2.7 running on a virtual environment
what version you trying to upgrade this Virtual ISE ?
check the upgrade guide :
https://www.cisco.com/c/en/us/td/docs/security/ise/3-1/upgrade_guide/HTML/b_upgrade_method_3_1.html
If you upgrading to 3.X or above i suggest to install fresh ISE is good option.
05-24-2024 01:24 PM
I agree with balaji.bandi.
I used new VMs when I upgraded from 2.7 to 3.2 . That allowed me to set up everything and make sure it was working before the cutover to the new VMs. My deployment has the PSNs behind an F5 load balancer which allowed for an easy cutover consisting of just changing the node members of the various pools we had set up.
05-26-2024 09:06 PM
In addition to the good advice already shared here, please share a redacted "show inventory" cli output for the VM in question.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide