ISE v1.4: "Warning: Profiler Queue Size Limit Reached"

[Inayat Bunglawala]

Hi all,

We upgraded our ten ISE nodes from v1.2.1 to v1.4 patch 6 at the weekend. Since then we have been getting the above alarm message very frequently (often every five minutes) and it is really annoying.

Six of the ten nodes have the PSN persona and they do not appear to be under any great load (less than 10,000 active endpoints shared between them) and the CPU and Memory and Latency readings are all very low.

I wonder if I have run into the following Cisco Bug:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuw93839

Unfortunately, Cisco fails to provide hardly any information about the above bug so I can't be sure.

Has anyone else come across this?

Thank you.

rgrds,

inayat

[jrabinow · Accepted solution]

I think it may in fact be the following issue

CSCuy20317 "Profiler Queue limit reached" error in 1.3/4 patch 5+

If  it is this issue, the good news is that 1.4 patch 7 has been posted and includes a fix for this issue

Interested to hear how you get on

[Inayat Bunglawala]

Thank you - yes, TAC confirmed that we had indeed hit that bug. Not sure I will apply Patch 7 to all our ISDE nodes - it is just too soon after our recent upgrade from v1.2.1. I have just disabled the annoying alarm message in the meantime.