License Transfer from SNS3415 to SNS3515 Support

[Johnny Leon]

Upon upgrading ISE SNS appliances from model 3415 to the 3515, are licenses transferable?  For example, are both the TACACS (Admin license) and base licenses (L-ISE-BSE-P1) transferable?

[Damien Miller · Accepted solution]

The short answer is yes you can do this. 

If traditional licensing was used and the person who fulfilled the licenses is still available, then you can do this in a few minutes without involving TAC. The licensing portal provides the functionality to rehost the licenses with update the serial numbers. If smart licensing is in use then it shouldn't require any rehosting. 

http://www.cisco.com/go/license

[Johnny Leon]

Damien, is there any way you can show me how on the licensing portal?

[Damien Miller]

Some screenshots should help. 

1. Have the original fulfilling user navigate to https://www.cisco.com/go/license
2. Click "All Licenses for <name>

3. Click on the Licenses horizontal menu item as seen in the below image. 
4. Select the check boxes of the licenses you wish to rehost.

5. Select "rehost selected licenses" from the "move licenses" menu item.

6. Enter the new ISE admin node license details. Product ID, Version, and Serials are all available from the primary admin node, the new secondary admin node has to be joined before you see it on the ISE GUI licensing page. 

[paul]

If the customer has a Smart Licensing account (I am sure they do, but they may not use it), I would look at converting to Smart Licensing.  If you have the purchase order where the ISE licenses were ordered, you can send an email to licensing@cisco.com and have them convert their licenses to Smart licenses.  This will not affect the existing traditional licensing.  Not sure if the version of ISE you are running on support Smart licensing.