Locked out of CLI in ISE

[Ronald Dilip R]

Team,

We have been locked out of our ISE system suspecting CSCvs87754.

We need to unlock this as the password we have used for GUI and for CLI is not working.

Trying to do the boot method, but the since it is hosted on a VMware ESXI, if we take a snapshot backup of the system and when we restored will the data be intact or will the data get corrupted.

Kindly assist.

Regards,

Ronald

[PSM]

Hi, but you can recover your password with needing a config backup (until you hit a worst case scenario) Perform Password Recovery for ISE Command Line Interface (CLI) - Cisco