Log in to acs server

[rajpe01]

i have difficulities logging in to the acs server. I did repeat ping to the acs IP and and got replies with different TTL values. It looks like a pattern replies. When the TTL values is 63, im able to access the acs, but when TTL is 254, my connection drops out. Any idea?

[Jatin Katyal]

Is that ACS 5.x ? What is the model, make and full code?

Can you paste the "show run" here?

Regards,

Jatin Katyal

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[rajpe01]

it is Cisco ACS running version 5.2.026

I do not have the sh run with me now as im getting timeout error due to slow response.

[edelgado]

Hello,

Can you login to the ACS using SSH or console connection and perform a show application status ACS command?

Also can you check that only 1 interface is configure on the ACS?

Regards,

Erdelgad

[rajpe01]

Output of show application status.

ACS role: PRIMARY

Process 'database' running
Process 'management' running
Process 'runtime' running
Process 'adclient' running
Process 'view-database' running
Process 'view-jobmanager' running
Process 'view-alertmanager' running
Process 'view-collector' running
Process 'view-logprocessor’ running