MAC OSX byod NSA failing to connect to wifi

[Madura Malwatte]

ISE version 2.3 patch 5

I am hitting an issue getting my MacBook (macOS high Sierra 10.13.6) boarded via BYOD. Specifically it fails during the network setup assistant. It gets to “Configuring network profile…”, then shows “Secure access configuration to the <SSID> network failed.”.

My client provisioning policy for macOS is using (I believe these are the latest):

MacOsXSPWizard 2.2.1.43

CiscoTemporalAgentOSX 4.7.00111

I am using the same wizard profile as I do for windows byod. Windows byod is working fine.

Here is the config of the wizard profile:

This is dual ssid byod, where the BYOD ssid is used to on-board, then reconnecting to CORP ssid on success.

I have not tested wired yet, only wireless. Am I missing something for this to be failing?

[Madura Malwatte]

Just wondering if anyone has an idea about this issue or suggestion of specific logs, output I can look at to troubleshoot?

[Jason Kunst · Accepted solution]

You should work through the TAC for troubleshooting