06-21-2025 11:12 AM
Have 3 nodes running v3.2 Patch 7
1 node in Azure
2 nodes physical devices
Applied this hotpatch to the Azure node
Cisco Identity Services Engine on Cloud Platforms Static Credential Vulnerability
Now I am getting an alert Quick Link Error/Messaging Service Cause={auth_failure;"access_refused - Login Was Refused Using Authentication Mechanism Plain. For Details See The Broker Logfile
This onl;y happened after the hot patch was installed, as far as I am aware as the advisory is related to cloud hosted Azure nodes, I dont need to install it on the other 2 physical nodes.
I have checked and all services are running within ISE
Anyone else seen this error after applying the hot patch.
06-21-2025 11:46 PM
- @Abdulaziz Loonat When that happens ; check outputs from :
show logging system ade/ADE.log
show logging application ise-messaging/ise-messaging.log
M.
06-24-2025 01:38 AM
I have checked the logs and error relates to authentication
RabbitMQ System Event: user.authentication.failure
The issue only occured after I applied the hot patch to resolve the vulnerability
I have also checked and confirmed all ports are listening for the Message Link Queue
06-24-2025 01:56 AM
- @Abdulaziz Loonat This looks to be an internal issue : for instance this can happen if the credentials are outdated, or if the user does not have the necessary permissions to access the RabbitMQ server.
Basic action : contact TAC , provide all info's and or the troubleshooting (logs) that you did already
M.
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