05-23-2017 01:53 PM
hello, I have some issues with the my devices portal in a ISE 2.2 deployment. when I log in to the Sponsored Guest Portal with an Active Directory account I get the button for Guest access only, in the next screen I have the option to register. When I click the register device button I get internet only access, which is good by the way.
my problem is, the device does not show up in the my devices portal.
i tried to change the identity store from Guest to registered device and other settings, no luck so far.
Any idea what might be the reason for not seeing the device or can anybody explain, what criteria must be met in order to see a device in the my devices portal?
thanks
alex
Solved! Go to Solution.
05-23-2017 02:27 PM
Guest registered devices don't show up in my devices, these are for byod flow
If you want to register employee devices separate from guests without doing supplicant and certificate provisioning then look at this
Check out the option titled Guest & byod device registration only
https://communities.cisco.com/docs/DOC-64018?mobileredirect=true#jive_content_id_Configuration
Sent from my iPhone
05-23-2017 02:27 PM
Guest registered devices don't show up in my devices, these are for byod flow
If you want to register employee devices separate from guests without doing supplicant and certificate provisioning then look at this
Check out the option titled Guest & byod device registration only
https://communities.cisco.com/docs/DOC-64018?mobileredirect=true#jive_content_id_Configuration
Sent from my iPhone
05-23-2017 09:51 PM
Hi Jason,
thanks for your email,In the "Cisco Identity Services Engine Administrator Guide, Release 2.2" document under Personal Device Portals i read this.
My Devices Portals—Enable employees to add and register personal devices, including those that do
not support native supplicant provisioning, and then manage them.
I thought, when i can manage something I should be able to see it.
It seems I understood it wrong.
By the way, nice document the "Guest Enhancements"
Cheers
Alex
05-24-2017 08:03 AM
My Devices manages devices that go through BYOD flow or are manually registered you don’t need to do provisioning as stated
So either manually register going direct to the My Devices portal or send the client through the flow in my guide to auto register
Thanks for complement!
05-24-2017 08:11 PM
05-25-2017 07:31 AM
thanks i covered in my original response
Guest registered devices don't show up in my devices, these are for byod flow
If you want to register employee devices separate from guests without doing supplicant and certificate provisioning then look at this
Check out the option titled Guest & byod device registration only
https://communities.cisco.com/docs/DOC-64018?mobileredirect=true#jive_content_id_Configuration
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