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NAC Agent Login Dialog Not Appearing

mattcorley
Level 1
Level 1

Hi,

I work at my university's technology support center, and I am noticing a strange trend with a small subset of Windows Vista/Windows 7 machines: inexplicably, NAC Agent does not launch for the user to login, despite several attempts to re-install NAC/reset network settings. 

The machines communicate appropriately with the DNS and DHCP severs.  I'm at a loss as to why NAC Agent and CAS do not communicate for some machines (working and non-working computers both point to the same IP for the Discovery Host).

Attached are all relevant logs.

Thanks,

Matt Corley

1 Reply 1

zhenningx
Level 4
Level 4

Have you tried disabling any firewalls and AVs on the computer to see if that helps?

Zhenning