You determine the information regarding the posturing by filtering requests based on parameters, such as username, MAC address, posture status, etc.
For troubleshoot posture incidents I will refer these steps:
1 Choose Operations > Troubleshoot > Diagnostic Tools > General Tools > Posture Troubleshooting.
2 Specify the following parameters:
• Username—Enter the username to filter on.
• MAC Address—Enter the MAC address to filter on, using format: xx-xx-xx-xx-xx-xx
• Posture Status—Select one of the following authentication status filters:
– Any
– Compliant
– Noncompliant
– Unknown
• Failure Reason—Enter the failure reason, or click Select to choose a failure reason from a list.
• Time Range—Select a time range filter from the drop-down list.
Note If you selected a Custom time range, specify the Start Date-Time and End Date-Time.
• Fetch Number of Records—Select the number of records you want displayed at one time from the drop-down list: 10, 20, 50, 100, 200, or 500.
3 Click Search.
The search results appear in the window, displaying time, status, username, MAC address, and failure reason for each event.
4 To find an explanation and determine a resolution for an event, select the event in the list and click
You need to also ensure that the Cisco IOS release on the switch is equal to or more recent than Cisco IOS Release 2.2.(53)SE.
• Ensure that the discovery host address on the Cisco NAC agent is pointing to the Cisco ISE FQDN. (Right-click on the NAC agent icon, chooses Properties, and checks the discovery host.)
• Ensure that the access switch allows Swiss communication
