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nCipher server not in operational mode : Cisco NAC

tarunava-konar
Level 1
Level 1

One of the NAC server got rebooted and then while restart i am getting an error nCipher server not in operational mode. Please change the settings on back of the card. Also error-sshd-server not running.

Please let me know how to make the ncipher in operational  mode and change the mode of NAC in FIPS mode.

It is very urgent. Please let me know the solution.

Regards,

Tarunava

2 Replies 2

rroulhac
Cisco Employee
Cisco Employee

Tarunava,

What hardware and software version of NAC are you running?

Robert

The Cisco NAC is 3315 and software version is 4.1.2.

Below are the error logs.

[root@PLHO_CAS_01 ~]# cd /perfigo/common/bin/

[root@PLHO_CAS_01 bin]# ./test_fips.sh info

Installed FIPS card is nCipher

Info-FIPS file exists

NFastApp_Connect failed: ServerNotRunning

Error-card is not in operational mode

Error-httpd worker is in Non FIPS  mode

Error-sshd  not up

System not in FIPS mode

[root@PLHO_CAS_01 bin]#

[root@PLHO_CAS_01 ~]# /etc/init.d/sshd start

Starting sshd:WARNING: initlog is deprecated and will be removed in a future rel

ease

key_load_private_pem: RSA_blinding_on failed

Could not load host key: /root/.perfigo/sec/tomcat.key

Disabling protocol version 2. Could not load host key

sshd: no hostkeys available -- exiting.

[FAILED]

[root@PLHO_CAS_01 ~]# /etc/init.d/httpd start

Starting httpd: Syntax error on line 167 of /etc/httpd/conf/httpd.conf:

DocumentRoot must be a directory

[FAILED]