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not able to export scheduled reports to repository

arane0001
Level 1
Level 1

I am running ISE3.2 VM, 7 node deploy. my repository works fine because backups are getting exported.

my scheduled reports don't get exported to the repository. it only says "Error while exporting the data".

One of my MnT node has a disk size /OPT which is above 70% threshold. What can cause this issue ?

Has anyone had this issue ? Any suggestion that doesn't involve re-imaging the node ?

 

8 Replies 8

dafriday
Cisco Employee
Cisco Employee

 The error indicates that the storage threshold has been reached. I recommend contacting TAC to assist in identifying and deleting older files that may be utilizing the space

 

they already checked there is nothing that can be deleted . is that the reason the reports are not running though?

Hi @arane0001 ,

 remember that ...

the Data Filesystem (/OPT) threshold is 70% ... above this number you are unable to generate a Backup !!!

 

Cleaning disk space for /OPT greater than 70% must be done by TAC, (as already said by @dafriday) using root access commands to check the files (for example):

ade# df -h
ade# du -h -d2 -t1G /opt

and then delete it (for example):

ade# rm -rf *.log.*

 

Hope this helps !!!

 

@Marcelo Moraisi migrated one of the other nodes to be the MnT which has filesystem less than 70% , and it still doesn't work.

My backup works fine. Just exporting reports don't work.

@arane0001 ,

 excellent ... one problem solved (70% threshold) ...

 Now for the Schedule Report ... can you restart the Nodes to make sure that it is not a Memory Leak issue ?

 

Best regards.

 

which node do you need to restart ? PAN or the MnT node ?

@arane0001 ,

 PAN and MnT.

Regards.

Have you tried to export the reports manually to the repository and see if that also fails?