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Posture status changes to 'unknown' with no apparent reason

mnkojima
Level 1
Level 1

Hello

we have an wireless environment with Meraki access points and we are implementing posture. Clients connect successfully to the network, however, they change to 'unknown' status with no apparent reason. After a manual re-scan, client is placed again in 'compliant' state and can connect to the network again. That happens 3 to 5 times a day giving the end user a bad experience.

Does anyone have an idea about what can be happening?

 

Thank you

Marcos

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