Problem logging in the ACS appliance

[dyop.geop]

We have a problem logging in the ACS appliance.

The ACS is integrated with our AD, where we use our accounts to manage the appliance.

Upon checking the logs, we got the following, please see screen shots below.

ACS version 5.4

[dyop.geop]

bump. help pls.

[dyop.geop]

anyone encountered this problem with their UCS or ACS?

[Naveen Kumar]

I never see this problem, but you can Check the check box to add the ACS database to your threshold configuration.

[Muhammad Munir]

Hello Geoffrey

FYI

While   trying to join ACS to the AD domain, ACS and AD must be   time-synchronized. Time in ACS is set according to the Network Time   Protocol (NTP) server. Both AD and ACS should be synchronized by the   same NTP server. If time is not synchronized when you join ACS to the AD   domain, ACS displays a clock skew error. Using the command line   interface on your appliance, you must configure the NTP client to work   with the same NTP server that the AD domain is synchronized with.

[dyop.geop]

Hi Muhammad
THanks for the info.

Do you think that the error was caused because of unsynchronized time between the AD and the ACS?