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Profiler Feed Service Offline Manual Update not Working

kkaminsk
Cisco Employee
Cisco Employee

Folks,

I have a customer needing offline profiler feed service access.  They are a utility OT network that cannot be connected to the Internet. All licenses for PLUS are up to date.

When they click the link, they are told to send an request for access which they did - but no one is replying.

Here is a snippet from the response email (customer removed):

From: feed-admin@cisco.com [mailto:feed-admin@cisco.com]

Sent: Wednesday, August 23, 2017 7:32 AM

Subject: Spam: ISE Partner Feed Service Registration Status

Dear XXXXXXXX

Thank you for your ISE Feed Service registration request.

Your registration was submitted at Wed, 23 Aug 2017 at 04:32:03 PDT and is currently pending.

An email will be sent to you once the registration request has been processed.

Most requests are processed within 2 business days.

For inquiries related to this registration request, please reply to this email.

  Thank you

1 Accepted Solution

Accepted Solutions

Jason Kunst
Cisco Employee
Cisco Employee
1 Reply 1

Jason Kunst
Cisco Employee
Cisco Employee

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