Reducing sponsor portal printout borders

[scott.stapleton]

The sponsor portal printouts have a huge border. I want users to be able to fold the printout up and the huge borders are making this like doing origami.

I can't see an option but maybe I am missing something. Is there any way to reduce this border?

[Jason Kunst]

I don't see a way to do this in the UI. Maybe a way to export the portal language file and modify that?

[scott.stapleton]

Thanks. I've had a look but can't find anything relevant in it. I imagine this may be controlled in the theme CSS but looking at it, I don't have the knowledge to determine which, if any of it, controls the border on the sponsor printout.

[Jason Kunst]

Im looking further into to see if it is possible.

[scott.stapleton]

Cheers.

[Jason Kunst]

Can you show output of your print screen

[scott.stapleton]

[Jason Kunst]

I dont' see that, I click notify, print and open the preview and it has no border. This was on macbook preview. Maybe try different computer? otherwise check with tac?

A coworker didn't see issue either

[scott.stapleton]

Maybe I am missing something but I see a huge border on your screen capture. What would you call all that whitespace above and to the left of the text! :)

This isn't computer specific. I see it on different browsers, O/S, etc.

[Jason Kunst]

that's just in the preview app showing the black background. I am on 2.6 don't see the issue, please contact TAC perhaps or maybe its with printer? I tried save as PDF and print preview as well

[scott.stapleton]

I can see a huge white border in your screen capture. This is an ISE issue. I have the same problem on different ISE deployments, different printers, different browsers, different PDF writers, and I can see the border on your screen capture!

[Jason Kunst · Accepted solution]

OK please open a tac case. Nothing we are going to solve here.