Restore Database Backup from ISE Version 1.4 into ISE Version 2.3

[rmueller@cisco.com]

Hi all,

is it possible to restore a database backup which was taken from ISE 1.4 into ISE 2.3?

Could not find something like a compatiblity matrix between ISE versions regarding that.

Thanks in advance.

Roland

[Charlie Moreton · Accepted solution]

You can only restore to versions you can directly upgrade.

For ISE 2.3, you can directly upgrade from:

• Cisco ISE, Release 2.0
• Cisco ISE, Release 2.0.1
• Cisco ISE, Release 2.1
• Cisco ISE, Release 2.2

Cisco Identity Services Engine Upgrade Guide, Release 2.3 - Cisco ISE Upgrade Overview [Cisco Identity Services Engine]…

So to go from 1.4 to 2.3, you would first need to restore the backup to

• Cisco ISE, Release 2.0
• Cisco ISE, Release 2.0.1
• Cisco ISE, Release 2.1
• Cisco ISE, Release 2.2

and then create a new backup.  Upgrade directly to 2.2 is supported for 1.4.

Cisco Identity Services Engine Upgrade Guide, Release 2.2 - Cisco ISE Upgrade Overview [Cisco Identity Services Engine…

There is, as you point out, no note of this in either the Installation Guide, the Upgrade Guide, or the Admin Guide.

chypsmentions this here: Can I restore an ISE 1.2 backup file into ISE 2.2 directly?

[Mountain Man]

I have the secondary node installed with version 2.3 and try to restore a backup from the primary which is running 2.0, get the following error at the end:

.......

- Data upgrade step 77/99, AuthzUpgradeService(2.2.0.344)... Done in 0 seconds.

- Data upgrade step 78/99, RegisterPostureTypes(2.2.0.350)... Done in 32 seconds.

- Data upgrade step 79/99, DictionaryUpgradeRegistration(2.2.0.374)... Done in 15 seconds.

- Data upgrade step 80/99, UPSUpgradeHandler(2.2.0.403)... Done in 0 seconds.

- Data upgrade step 81/99, DictionaryUpgradeRegistration(2.2.0.410)... Done in 0 seconds.

- Data upgrade step 82/99, UPSUpgradeHandler(2.3.0.100)... Failed.

% Error: ISE Global data upgrade failed!

Any idea for what is wrong and how to fix it?

[hslai]

As Charles said above, unless the backup from the primary is taken when the primary in ISE 2.0/2.1/2.2/2.3, it can't be used to restore to an ISE of ISE 2.3.

If that is not the case, please start a new thread and provide the detail on your case. Or, engage Cisco TAC.

[Mountain Man]

the primary is running 2.0 and so is the back file.  I do have a case opened but seems a slow process. thought this would be faster sometimes :-)