The registration authority's response is invalid when provisioning iOS devices

[SHANNON WYATT]

I'm working on a BYOD deployment and I've run into a snag. When a windows PC runs through the provisioning process they recieve a certificate without any issues, but iOS devices fail with the error: The registration authority's response is invalid.

Any ideas on what is causeing this?

[Naveen Kumar]

To upload offline client provisioning resources, complete the following steps:

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Please update the patch useing the below details and try it.

Step 1 Go to the Download Software web page at http://www.cisco.com/cisco/software/navigator.html?a=a&i=rpm. You may need to provide login credentials.

Step 2 Navigate to Products > Security > Access Control and Policy > Cisco Identity Services Engine > Cisco Identity Services Engine Software.

Choose from the following Off-Line Installation Packages available for download:

•win_spw--isebundle.zip— Off-Line SPW Installation Package for Windows

•mac-spw-.zip — Off-Line SPW Installation Package for Mac OS X

•compliancemodule--isebundle.zip — Off-Line Compliance Module Installation Package

•macagent--isebundle.zip — Off-Line Mac Agent Installation Package

•nacagent--isebundle.zip — Off-Line NAC Agent Installation Package

•webagent--isebundle.zip — Off-Line Web Agent Installation Package

Step 3 Click Download or Add to Cart.

[SHANNON WYATT]

Thanks for the response Naveen, but the issue I am having is with iOS devices. I was under the impression that with iOS ISE is using the native over the air capabilities of the platform.