Total Endpoints vs Endpoints? Should be in sync?

[rezaalikhani]

Hi all;

In my ISE implementation (ISE 3.2 Patch 6), in the main dashboard, the numbers appeared in the "Total Endpoints" section is different with "Endpoints" section. Should these sections show the same report? If yes, how can I resolve this problem?

 

Thanks

[PSM]

Hi, "Total Endpoints" are the endpoints seen by ISE and in the dashboard "Endpoints" are the total number of endpoints which ISE has been successful to profile.

[rezaalikhani]

How is it possible an endpoint is discovered by ISE and ISE cannot profile it (even with attaching Unknown tag on it)? 

[ahollifield · Accepted solution]

Because it did not receive enough information via profiling probes to make a decision.  Or ISE has no profile for that particular endpoint.

[MHM Cisco World]

Adminjstration.system>setting>protocol>radius>suppress and reports> unclick the suppress repeated failed clinets 

Then check the number 

MHM

[rezaalikhani]

I have already tried the solution you mentioned, but got the same result.