trying to upgrade ISE from 2.6 to 3.1 backup restore method

[vivarock12]

hello trying to upgrade on a lab before the backup and restor procedure and im getting the following error trouble:

why from 2.6 to 3.1

following the documentation in this post it should be capable to upgrade from 2.6 to 3.1

https://community.cisco.com/t5/security-knowledge-base/ise-version-upgrade-matrix/ta-p/3653501

That upgrade would be posible.

any recomendation on this problem?

[Arne Bier]

Seems that the upgrade from 2.6 to 2.7 had some issues too - read this user's post - you cna fix the index error with

application configure ise

options 9 and 10

and then run the restore/upgrade again.

By the way, you can also run the URT on the Secondary PAN prior to an upgrade - it's non disruptive and it will find issues that you might encounter during a the actual upgrade. It would probably have found the same issue.

[vivarock12]

where should i run the

application configure ise

on the new device or the old?

the thing is im doing a backup restore upgrade im trying to do upgrade a lab node that i have first but im not able to etheir.

i tried with a 3.1, 2.7 and a 2.6 and get the error on al versions.

[ahollifield]

Is the plan eventually to go to 3.3 or 3.4?

[vivarock12]

yes thats the plan.

[Arne Bier]

On the 2.6 version, prior to running the URT. If the URT runs clean, then the upgrade should run clean too.