Unable to run the URT tool for the Second time

[Mounica Venigalla]

Hi all,

I am planning to upgrade cisco ise from 2.0 to 2.3 , i ran URT Tool on Secondary admin node, its estimated time of upgrade was around 42 hours, i purged MNT data and tried running URT tool again to see the estimated time, but it says application already installed, is there a way around that i can run URT Tool on Secondary Admin node one more time?

Thanks!

[Arne Bier · Accepted solution]

You have to uninstall the application and then install it - there is no 'run' option.  Make sure you have the latest version of URT - Cisco should be updating them regularly.

e.g.

sco8834ise047/admin# show application
<name>          <Description>
ise             Cisco Identity Services Engine
                Patches: 1 2
urt             Cisco ISE - Upgrade Readiness Tool

Remove the urt application 

sco8834ise047/admin# application remove urt
Continue with application removal? (y/n) [n] ? y

Application successfully uninstalled

And then install again in order to run the app

sco8834ise047/admin#
application install ise-urtbundle-2.3.0.298-1.1.0.SPA.x86_64.tar.gz Software

[Mounica Venigalla]

Thanks, that worked.

[Damien Miller]

Helped two years on, thanks Arne!

[Arne Bier]

No worries @Damien Miller  - the Community forums help me remember stuff that I don't even remember posting.  The gift that keeps on giving ...

[Gazza80]

And it helped me too......keeps on giving indeed!!!

[Professor_Pickles]

12/2023 still valid instructions, also there is a good video on youtube that walks through similar steps VIDEO

[campbell-gunn]

Thanks again Arne. Got me out of a bind as I was scratching my head. 

[chris-gonzales]

Helped here yet again! Still good in 2025.

[Arne Bier]

I was hoping that Cisco would fix this issue in later releases, to prompt the user to overwrite the existing URT. But no such luck.