Unable to SSH into ACS5.8

[Cisco Freak]

Hi,

I installed a new ACS 5.8. I am not able to SSH to the ACS server, however with the same credentials I can connect via HTTPS.

[username@server ~]$ ssh -l username 10.10.10.10
Copyright(c) 2015 Cisco Systems, Inc. All rights Reserved

Password:
Password:
Password:

I tried moving the identity authentication from local username to AD. Still the me issue persists.

CF

[Philip D'Ath]

Try the default username of "admin".

[Cisco Freak]

What's the password?

[username@server  ~]$ ssh -l admin 10.10.10.10
Copyright(c) 2015 Cisco Systems, Inc. All rights Reserved

Password:
Password:
Password:

[Philip D'Ath]

I think you configure this when you first install the unit.  I think it is one of the prompts.

[Cisco Freak]

How do I permit CLI access to a user account other than 'admin'?

Because the the guy who installed ACS doesn't remember the password he set.

[Aditya Ganjoo]

Hi,

If you do not remember the password you need to reset the password as we cannot recover the CLI password.

Please check the following link:

https://supportforums.cisco.com/document/94721/acs-5x-cli-password-recovery-procedure

Regards,

Aditya

Please rate helpful posts.

[Javier Henderson]

The CLI account is not the same as the GUI account.

The default CLI account is "admin" (no default password), for the GUI is "acsadmin".

Javier Henderson

Cisco Systems