Hi,
Has anyone had problems upgrading an ACS 5.2 to ACS 5.5?
I am starting with a base machine running 5.2 Patch 5 which has a working/production configuration. The documentation states that to upgrade from 5.2 you have to upgrade to either 5.3 or 5.4 first and then run the 5.5 upgrade. I have tried using both 5.3 and 5.4 as the interim version but I get the same problem. I have confirmed that the 5.3 or 5.4 version is working fine before I start the 5.5 upgrade but although the 5.5 upgrade says it has been succesfull the ACS services will not start. I get the message: (and it stays like this)
acs/admin# sh app sta acs
Application initializing...
Status is not yet available.
Please check again in a minute.
I have upgraded an ACS 5.4 running a default configuration to 5.5 successfully so i know my 5.5 upgrade file is not corrupt.
Other things i have tried:
- Run MD5 checks on the other patch and upgrade files.
- Upgrade to the latest patch level of that version before proceeding with the upgrade
- Perform a database compress before the upgrade of each minor version.
- Reload the server at the start and before the upgrade of each minor version.
- Wiping the system with 5.5 recovery disk and restoring the 5.2 configuration (get same error)
- Applying the Pointed-PreUpgrade patch before the upgrade to 5.5
Here are the steps of the upgrade:
- Start with base ACS 5.2 Patch 5 (Running a production configuration)
- Reload ACS
- Perform database-compress
- Apply 5.2 patch 11
- Reload ACS
- Apply application upgrade 5.4
- Apply 5.4 patch 6
- Perform database-compress
- Confirm ACS application is working
- Apply Pointed-PreUpgrade patch for 5.4
- Reload ACS
- Apply application upgrade 5.5
Once I get the error to occur then I can reset the 5.5 config to its default setting but then I lose all the production system information.
Has anyone had any similar issues?
