04-18-2009 10:47 AM - edited 03-10-2019 04:26 PM
Hi,
I am newbee to ACS.Suddenly i am not able to login into my network boxs trgh ACS. auth getting failed. But till yesterday it was fine.
I have restarted the services and reboot the server also but no luck.
If you need any logs/info i am ready to give for further troublesheet
Any suggestions..
Regards
sateesh
04-18-2009 12:39 PM
check your username and password is correct.
Check the ACS logs for failed tacacs attempts.
04-18-2009 02:57 PM
Hi,
I can ensure that there is no prblem with password as I am able login into mail box and other devices..if passsword is having the problem i can`t access anyone of device.
Getting the following eeror
04/18/2009,17:52:06,Authen failed,sateesh,Network Engineers,172.16.17.28,(Default),External DB user invalid or bad password,,,tty1,x.x.x.x,,,,,,xx-xx-core3,.
Regards
sateesh
04-18-2009 11:35 PM
well there is your issue - your acs is configured to unknown users to be passed onto an external domain authenticator like LDAP.
Check your ACS config.
04-19-2009 07:50 AM
Hi,
Could you pl. let me know the settings where i need to change and one more thing suddenly its happened on FRIDAY. we haven`t do any changes on server side on that day. How come suddenly settings gets changes.
pl. let me know the settings
Regards
sateesh
04-19-2009 11:53 PM
Usually things dont happen for no reason. Check the Admin Audit logs to see if someone "tweaked" any settings.
Are your user accounts local to ACS or in an external (eg windows) database?
As mentioned in a previous post your ACS has the Unknown User Authentication feature enabled whereby any usernames not found locally are pushed at one or more external authenticators.
Google for ACS + unknown user and you'll find the relevant settings.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide