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Windows 10 devices can't connect to an 802.1X environment

PNW Weer
Level 1
Level 1

Windows 10 devices can't connect to an 802.1X environment (November Update)

https://support.microsoft.com/en-gb/help/3121002/windows-10-devices-can-t-connect-to-an-802-1x-environment

https://support.microsoft.com/en-gb/help/3121002/windows-10-devices-can-t-connect-to-an-802-1x-environment

https://support.microsoft.com/en-gb/help/3121002/windows-10-devices-can-t-connect-to-an-802-1x-environment

Please advise me the fix release on Cisco ISE to mitigate above issue.

I am intending to upgrade to version 2.0 from version 1.4, , according to Microsoft ISE version 2.0.0.306 patch 1 is effected, 

thanks

1 Reply 1

hslai
Cisco Employee
Cisco Employee

The Microsoft support help pages might be either giving confusing or incorrect info.

ISE 2.0 FCS without patches is impacted. ISE 2.0 Patch 1 is the one providing the fix for this issue.

See Resolved Issues in Cisco ISE Version 2.0.0.306—Cumulative Patch 1

Table 12 Cisco ISE Patch Version 2.0.0.306—Patch 1 Resolved Caveats 

Caveat

Description

CSCuw88770

ISE 2.0 PEAP TLS 1.2 wireless authentication fails with Android 6 and Win 10.

This issue occurred because in TLS 1.2, the mechanism of MPPE keys generation has been changed for EAP-TLS, PEAP, and EAP-TTLS. EAP-FAST is not affected.

Symptom: Authentication reports from logs show that the authentication is successful; however, the state on the WLC of the client session is dot1x required. Wireless packet captures reveal that 4-way handshakes following EAP-success are not completing, either M1 and M2 or M1 only.

Conditions: This issue occurs when a combination of the following conditions are true:

  • If you have Cisco ISE, Release 2.0 FCS version with no patch installed.
  • Wireless LAN with L2 security configured for WPA2 Enterprise.
  • A device with Android 6 or Windows 10 version 1511 tries to authenticate.
  • Protocols used are PEAP or TTLS or EAP-TLS
  Workaround:
  • For Android, none. You cannot configure TLS version from Android client or Cisco ISE
  • For Windows 10 clients, you may disable TLS 1.2 and enable TLS 1.0:

– Create DWORD HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\13\TlsVersion and set the associate DWORD value to C0.

– Restart EapHost service.