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After backup Restore in 2.2 - no current Data visible!!!

Hello! 

I´ve spent the last few days trying to get the 2.2 up and running. After multiple re do´s I´m at a loss how to further proceed. 

 

I took a backup from our existing vmbased 2.1.2 (backup ... application NCS..) and then restored it to the new 2.2 VMWARE installation. 

 

the log says that everything worked:

 

Started at : Tue Feb 10 16:44:34 2015
Initiating restore.  Please wait...
  Restore Started at 02/10/15 16:44:34
  Stage 1 of 9: Transferring backup file ...
  -- completed at 02/10/15 16:45:43
  Stage 2 of 9: Decrypting backup file ...
  -- completed at  02/10/15 16:50:41
  Stage 3 of 9: Unpacking backup file ...
  -- completed at  02/10/15 16:50:48
  Stage 4 of 9: Decompressing backup ...
  -- completed at  02/10/15 16:55:17
  Stage 5 of 9: Restoring Support Files ...
  -- completed at  02/10/15 16:55:19
  Stage 6 of 9: Restoring Database Files ...
   -- completed at  02/10/15 16:56:49
  Stage 7 of 9: Recovering Database ...
  -- completed at  02/10/15 17:25:38
  Stage 8 of 9: Updating Database Schema ...
                  Stage 1 of 5: Pre Migration Schema Upgrade ...
                                        -- completed at: 2015-02-10 17:45:05.653, Time Taken : 0 hr, 14 min, 22 sec
                  Stage 2 of 5: Schema Upgrade ...
                                : This could take long time based on the existing data size.
                                        -- completed at: 2015-02-10 17:55:02.82, Time Taken : 0 hr, 9 min, 57 sec
                  Stage 3 of 5: Post Migration Schema Upgrade ...
                                        -- completed at: 2015-02-10 18:04:55.583, Time Taken : 0 hr, 9 min, 52 sec
                  Stage 4 of 5: Enabling DB Constraints ...
                                        -- completed at: 2015-02-10 18:06:04.474, Time Taken : 0 hr, 1 min, 4 sec
                  Stage 5 of 5: Finishing Up ...
                                        -- completed at: 2015-02-10 18:06:15.352, Time Taken : 0 hr, 0 min, 10 sec
  -- completed at  02/10/15 18:06:46
  Stage 9 of 9: Re-enabling Database Settings ...
   -- completed at  02/10/15 18:06:46
   Total Restore duration is: 01h:22m:12s
INFO: Restore completed successfully.
Starting PI Server... This may take some time

Starting Prime Infrastructure...

This may take a while (10 minutes or more) ...

Prime Infrastructure started successfully.

Finished at : Tue Feb 10 18:30:53 2015

 

###############

 

then I Resynced everything, wlc config, switch config, cleared browser cache, And restarted. The good point: The data is all there! Everything! Maps, ap locations, everything! I was baffeled. I wasn´t really used for restores on NCS/Prime going so well :D Thinking all is well, I started furthur in. And noticed that every client. Every 7300 of them was disassociated. If I choose a client that I know is on the network (my laptop..) it always says disassociated, and the last time seen was the time of the backup. Ok might need a while. Let it sit over night. STILL NOTHING.. If you click on the check box to show the client details, troubleshoot or anything - you just get the spinning cursor and nothing shows up. If you go in the maps, and click on a ap, then click on the client count - spinning cursor. Everything that has to do with current data - spinning cursor. 

Then I restarted. Fresh 2.2 installation. Added a few devices, just to see that the data collection really works. And YEAH it did! So I thought it might be a problem with maybe the devices not being in the database, jada jada jada. So I imported a 100 devices with the discovery function. Which is working really well. And THEN I restored the backup, again all successful, and all data is there. 

and this morning - still no current data available. 

Has anybody come across this? and how do I solve this? I will be opening a tac too, but I was hoping you guys are faster :D 

 

thanks alot for your help! 

 

 

1 Reply 1

I love to see that 2.2 has been granted mind reading abilities. After I complained here, I restarted and resynced again.. and now.. ehm. it works. No Idea what I did different this time :(( But it seems to be working now. 

 

The last attempt was to add devices before the restore.. and then 3-4 resyncs, and 2 restarts..