ANIDb process may be down

nitsbits_cisco · ‎12-03-2013

Hi All,

We have recently upgrade LMS 4.0.1 on Windows to LMS version 4.2.3.

After this upgrade, there is one error that has started to occur on Inventory Dashboard in User Tracking Summary --> Unable to connect to Data base, Probable Cause : ANIDbEngine may be down. However, this process is up and running fine.

PDshow output is pasted below.

Process State Pid

******* ***** ***

UPMDbEngine Program started - No mgt msgs received 3120

UPMDbMonitor Running normally 3564

Tomcat Program started - No mgt msgs received 3652

TomcatMonitor Running normally 3972

Apache Program started - No mgt msgs received 2588

TopoServer Program started - No mgt msgs received 6588

RMEDbEngine Program started - No mgt msgs received 6596

Proxy Program started - No mgt msgs received 6740

NameServer Program started - No mgt msgs received 6748

NameServiceMonitor Program started - No mgt msgs received 6872

EDS Running normally 7000

LicenseServer Program started - No mgt msgs received 7568

IpmDbEngine Program started - No mgt msgs received 7576

INVDbEngine Program started - No mgt msgs received 7796

FHPurgeTask Running normally 19984

FHDbEngine Program started - No mgt msgs received 7896

ESS Program started - No mgt msgs received 8004

EssMonitor Running normally 8164

EventFramework Program started - No mgt msgs received 4572

PMServer Running normally 7344

SyslogCollector Running normally 8100

EPMDbEngine Program started - No mgt msgs received 8108

EPMServer Running normally 8340

FHServer Running normally 8516

diskWatcher Running normally 8524

DFMMultiProcLogger Program started - No mgt msgs received 8532

DFMLogServer Program started - No mgt msgs received 8540

DFMCTMStartup Program started - No mgt msgs received 8600

DfmBroker Running normally 8608

DfmServer Running normally 8512

DfmServer1 Running normally 9032

DCRDevicePoll Transient terminated 0

CSSCPServer Program started - No mgt msgs received 9056

CSRegistryServer Running normally 9128

CSDiscovery Never started 0

CmfDbEngine Program started - No mgt msgs received 9120

CmfDbMonitor Running normally 10076

DCRServer Running normally 9820

CMFOGSServer Program started - No mgt msgs received 10340

EssentialsDM Running normally 10348

CAAMServer Running normally 10924

ConfigMgmtServer Running normally 10932

ConfigUtilityService Running normally 10940

ICServer Administrator has shut down this server 0

EnergyWise Running normally 10572

PMCOGSServer Program started - No mgt msgs received 7272

IPMOGSServer Program started - No mgt msgs received 6988

TISServer Program started - No mgt msgs received 10596

DFMOGSServer Program started - No mgt msgs received 11824

InventoryCollector Running normally 12244

Interactor Program started - No mgt msgs received 12080

InventoryCollector1 Program started - No mgt msgs received 12088

Interactor1 Program started - No mgt msgs received 12828

NOSServer Running normally 12836

PTMServer Running normally 12848

UPMProcess Running normally 12856

EDS-GCF Running normally 12864

jrm Running normally 12888

CTMJrmServer Running normally 14540

ChangeAudit Program started - No mgt msgs received 15212

SyslogAnalyzer Running normally 15220

DataPurge Administrator has shut down this server 0

IPMProcess Program started - No mgt msgs received 15236

ANIDbEngine Program started - No mgt msgs received 15244

ANIServer Running with busy flag set 15708

UTMajorAcquisition Program started - No mgt msgs received 21356

MACUHIC Running normally 15992

UTLITE Running normally 16000

UTManager Running normally 16008

VNMServer Program started - No mgt msgs received 16016

WlseUHIC Running normally 16024

AdapterServer1 Program started - No mgt msgs received 16036

AdapterServer Program started - No mgt msgs received 16044

AFROJ AHMAD · ‎12-03-2013

Hi Nitin,

Try restarting the server ,if that did not help then you can reintialize the ANI database.
ANI database does not contain any historical data so reint the ANI database will not loose
anything.

procedure:

stop the daemon manager

command to REINIT:
/opt/CSCOpx/bin/dbRestoreOrig.pl dsn=ani dmprefix=ANI (solaris\linux)

NMSROOT\bin\perl.exe NMSROOT\bin\dbRestoreOrig.pl dsn=ani dmprefix=ANI  (windows)

start the daemon manager.

Thanks-

Afroz

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Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****