AP will not boot, no light

[JWHolm81891]

I'm about 45 days in on this network (new gig) with no doc's whatsoever. I have an AP I noticed was dead. Took it down. Consoled in and this was as far as the booting process got:

HELO
5.0205HNDRC1a-1.0.38-163.162
CPU0
L1CD
MMUI
MMUA
CODE
ZBBS
MAIN
Boot Strap Register: 0x6fc3b

 That's it. And no light coming on the AP at all. I've never run into this before. Any ideas? I've tried researching this but not really getting any traction with what data I have there. 

[balaji.bandi]

what model of AP ? is the stuck for long....have you done the factory reset ?

[JWHolm81891]

Tried the reset, but it doesn't take. At least it doesn't go past what I pasted up there. Model: Cat9115AXI-B

[balaji.bandi]

how are you powering the Device? what PoE from the switch? - what model switch?

For looks like AP dead and raise a TAC case and RMA

[JWHolm81891]

Right, PoE from switch. It would be going to a 9200L. 

[balaji.bandi]

try this (if you tried already) then TAC for RMA

https://www.youtube.com/watch?v=-bAOvx-dYoY

[Leo Laohoo]

---

@JWHolm81891 wrote:

HELO
5.0205HNDRC1a-1.0.38-163.162
CPU0
L1CD
MMUI
MMUA
CODE
ZBBS
MAIN
Boot Strap Register: 0x6fc3b

---

Contact Cisco TAC and organize for an RMA. 

All Cheetah OS APs are covered with some form of Limited Lifetime Hardware Warranty -- No need to pay for any maintenance contract.