Can anyone help?
After installing the cwcs3_0_4_win.exe patch, I cannot connect to Ciscoworks. It shows a "Page connot be displayed" error. When I try to start the "Apache" server service, there are 3 errors generated in the event log.
Event Type: Error
Event Source: Apache Service
Event Category: None
Event ID: 3299
Date: 9/11/2006
Time: 3:36:47 PM
User: N/A
Computer: CMEARCWKS01
Description:
The Apache service named C:\PROGRA~1\CSCOpx\MDC\Apache\Apache.exe reported the following error:
>>> [Mon Sep 11 15:36:47 2006] [warn] pid file c:/program files/cscopx/mdc/apache/logs/httpd.pid overwritten -- Unclean shutdown of previous Apache run? <<<
before the error.log file could be opened.
More information may be available in the error.log file. .
Event Type: Error
Event Source: Apache Service
Event Category: None
Event ID: 3299
Date: 9/11/2006
Time: 3:36:47 PM
User: N/A
Computer: CMEARCWKS01
Description:
The Apache service named C:\PROGRA~1\CSCOpx\MDC\Apache\Apache.exe reported the following error:
>>> [Mon Sep 11 15:36:47 2006] [error] Apache.exe caused a EXCEPTION_ACCESS_VIOLATION in module ntdll.dll at 001B:77F8F281, RtlpWaitForCriticalSection()+138 byte(s) <<<
before the error.log file could be opened.
More information may be available in the error.log file. .
Event Type: Error
Event Source: Apache Service
Event Category: None
Event ID: 3299
Date: 9/11/2006
Time: 3:36:47 PM
User: N/A
Computer: CMEARCWKS01
Description:
Apache.exe child process caused an exception and reported error
More information may be available in the error.log file.
Apache.exe child process will be restarted ! .
Any thooughts? I've tried un-installing the patch, and reverting to 3.0.3, but still the same problem. I've restarted the system several times, and tried a reinstall of both 3.0.3 and 3.0.4.
