07-11-2011 01:50 AM
Hi, we have a LMS 4.0 and we are watching a wrong time zone in the Syslog Collector Status screen, it says GMT +2 but it should be GMT +1. In the Windows operating system, time settings are well configured; can anyone help me to fix this, please?
Regards.
07-11-2011 07:27 AM
Hi,
Do you see the correct time zone on the main page of LMS ?
Thanks,
Gaganjeet
07-11-2011 09:20 AM
Yes, in the main page we see the correct time zone, this is the what we cannot understand.
Many thanks.
07-11-2011 09:22 AM
Hi,
Kindly try to unscribe and sub-scribe the Syslog Collector again and see if that makes any difference.
Thanks,
Gaganjeet
07-12-2011 02:25 AM
Still persists the wrong time zone
07-12-2011 06:09 AM
Hi,
Kindly share the following logs from the location CSCOpx\log :-
1> SyslogCollector.log
2> SyslogAnalyzer.log
3> AnalyzerDebug.log
Thanks,
Gaganjeet
07-12-2011 06:34 AM
07-12-2011 11:04 AM
Hi,
Kindly share the screenshot as well for the Syslog Collector Status and the Server time.
Thanks,
Gaganjeet
07-13-2011 11:37 AM
Hi,
please find attached some screenshots: one with the LMS time, another one with the OS time and the last one with the syslog collector time. The only problem is that they have been taken at different times but it can be seen that OS time zone is UTC + 1 and Syslog Collector time zone is GMT + 2.
Kind regards.
07-14-2011 02:05 AM
Hi,
Thanks for the screenshots. Kindly uncheck the daylight saving time setting on the OS and then reboot the server.
Thanks,
Gaganjeet
08-05-2011 12:07 AM
Hi Gaganjeet,
we changed it and restarted, with the same result. What else can we try?
Thanks in advance.
08-12-2011 04:03 AM
we opened a TAC and we solved it.
08-12-2011 04:10 AM
Hi,
Thanks for the update. Kindly share the resolution so that it will be helpful for the other too.
Many Thanks for the update.
Gaganjeet
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