Hi Alan, You can download LMS 3.2 Sp from the below location and upgrade your CiscoWorks accordingly. http://www.cisco.com/cisco/software/type.html?mdfid=282635181&flowid=16561&softwareid=280775102 Note :- To be on safer side, kindly take the backup of your CiscoWorks from Common Services > home . Many Thanks, Gaganjeet ... View more

Hi Alan, So the version that you had mentioned that means you are running LMS 3.2 and you can update to LMS 3.2 SP which is recommended as well. Secondly, kindly share the screenshot while logging to the device so that i can see how the prompt do appear. Many Thanks, Gaganjeet ... View more

Hi David, Is it new installation or upgraded from the old installation. Many Thanks, Gaganjeet ... View more

Hi Alan, You need to run the credentials verification job from the RME > Device management > Device Credentials verification job > Create . Also since you have LMS 3.2 running, its worthwhile to look at this bug as well that was filed for the Config Archive operation may lock up :- CSCtg43962 Configuration Management operations such as configuration fetch or netconfig deployment fail to complete. Trying to perform additional operations after this failure do not work. Only after ConfigMgmtServer is restarted do certain configuration management operations work again. If you will upgrade to LMS 3.2 SP, more of such issues are fixed. Many Thanks, Gaganjeet ... View more

Hi Elisabeth, Yes, if you didnt find the card in the list that means its not supported on this version. You may open up TAC case and request for the roadmap for this card support. Many Thanks, Gaganjeet ... View more

Hi Carlo, Kindly run the device credentials verification report for SNMP for the problematic devices. Are those devices completely not viewable or is it just happening with the cards only ? Many Thanks, Gaganjeet ... View more

Hi, Kindly share the server specification and the number of devices you are managing in CiscoWorks LMS. Many Thanks, Gaganjeet ... View more

Hi Joe, Kindoy try to see if the issue is fixed after all the services are up and running. Those errors are cosmetic so we need not to worry about them. Many Thanks, Gaganjeet ... View more

Hi McPhillips, Here are the errors found from the log :- ,ERROR,[main],com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser,getFileName,598,java.io.FileNotFoundException: D:\PROGRA~1\CSCOpx\files\rme\jobs\inventory\reports\EOX_PSIRT\PSIRT_EOX_OFFLINE.txt (The system cannot find the file specified) [ Mon Sep 12  03:33:29 EDT 2011 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser,xml_generator,418,Exception occurred [ Mon Sep 12  03:33:29 EDT 2011 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser,xml_generator,420,java.io.FileNotFoundException: D:\PROGRA~1\CSCOpx\files\rme\jobs\inventory\reports\EOX_PSIRT\temp\IOS_112.xml (The system cannot find the file specified) [ Mon Sep 12  03:33:29 EDT 2011 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser,xml_generator,418,Exception occurred [ Mon Sep 12  03:33:29 EDT 2011 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser,xml_generator,420,java.io.FileNotFoundException: D:\PROGRA~1\CSCOpx\files\rme\jobs\inventory\reports\EOX_PSIRT\temp\IOS_113.xml (The system cannot find the file specified) Kindly check the casuser persmision on the directory --> D:\PROGRA~1\CSCOpx\files\rme\jobs\inventory\reports\EOX_PSIRT Many Thanks, Gaganjeet ... View more

Hi, Yes, they do support SNMPv3. Are you getting any kind of error while configuraing SNMPv3 on this version ? Many Thanks, Gaganjeet ... View more

Hi, Kindly run the new credentials verification job for this device and share the results. what version of ssh your are running on device. Many Thanks, Gaganjeet ... View more

Hi, Campus Manager do snmpwalk on the ciscoErrDisableMIB to get the status of the error disabled ports. Thanks, Gaganjeet Singh ... View more