We have a problem Cisco Prime Infrastructure 3.5, when we discover C9500-48Y4C with feature stack wise in Cisco Prime, device type detection "Unsupported Cisco Device". Any solution for this problem?
- Check compatibility information for your device from the link below :
We have checked the compatibility device, but the issue is whether this might be the effect of the stackwise feature?
The 'culprit' it's the stackwise configuration.
The official reply I recieved from the TAC some time ago is that they don't know if\when the Prime team will add support for 9500s in stackwise configuration.
Raise a TAC Case and see if they can knock up a device pack for 3.5 or wait for the release of PI 3.7 (and pray it will be supported).